Nanaimo Costco.

I am officially an unhappy customer. Now as a single person I do not feel the need to frequent Costco, since I do not have a large family to feed (the main purpose of Costco, IMHO). I go there MAYBE once a month. So for me to spend $50 on a membership seems pointless. It wouldn't be worth it for me. I understand Costco has some decent pricing (but let's be realistic, no one TRULY saves money at Costco - in fact I seem to spend far more than I wanted to!) and they try to provide wholesale prices, but I fail to see the purpose of PAYING for a membership just to SPEND money somewhere. I'll stick to the story here.

I went to Costco with a member and at the till was asked whether I have a membership to which I replied "no". I was asked whether I wanted a membership to which I replied "no, I don't come here enough to benefit from that". Upon us both putting our groceries through I was going to pay for both orders when the cashier lady informs me apparently as a "non-member" they are unable to accept my debit card. I fail to see the point of this as I am also paying for a member. She informs me there is an ATM machine in the far corner. I take out money (and yes of course I get charged for using it). While passing her the cash I ask her whether my "non-member" cash is accepted here. She snidely responses yes, and the reason they wouldn't take my debit card is they would be charged for the transaction. I inform her I understand that but I was also paying for a member so there was REALLY no difference, and that she just wasted everyone's time. In the meantime she had placed a sign up for membership card in my groceries after I repeatedly said no. Needless to say as a very easy-going person I left the store feeling irritated and appalled. Let's just say I won't be getting a membership card anytime soon. A company that can't provide polite and considerate customer service will not have my business. Thank you Costco. Especially Thank you Maureen, who allowed me to have the worst customer service experience I've had in a long time.

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