NOT AS ADVERTISED "free heat and hot water"

[31jetjet]

So i moved into a building that stated 1.on their website, 2. in person, and 3. on the lease, that the building included "free heat and hot water". This morning I woke up freezing and that also means grumpy! I called down to the landlord and he said after much exchange that "the boilers will not be on all summer". This left me very upset b/c I feel I should be able to control my own temperature 365 days a year.

What are my options here? 1.Just shut up and buy a heater, 2. move, 3. file a dispute.

Can I get some opinions...has this happened to you? How can they say "free heat and hot water" and then turn OFF the heat???? That's false advertising!!!!

[Nanaimo1]

I sure hope you are not renting on Departure Bay Road.

[31jetjet]

do you say this b/c of the constant music that is being played everyday by BC Ferries? no it is not near dep bay.

[Nanaimo1]

No I asked because I used to rent from a scumlord who pulled the same stint on Departure Bay Road.

[31jetjet]

Well, the resident manager informed me this morning that it is common to turn off the heat in the summer. The property manager said they would buy me a heater....so I feel they responded appropriately.